Privacy Policy
Effective: December 1, 2023
This Privacy and Communication Policy applies https://www.thepros.com which is owned and operated by The Pros Weddings.
This privacy statement describes how The Pros Weddings collects and uses the personal information you provide on our website: www.thepros.com. It also describes the choices available to you regarding our use of your personal information and how you can access and update this information.
Collection and Use of Personal Information
We collect the following personal information from you
- Contact Information such as name, email address, mailing address, phone number
- Billing Information such as credit card number, and billing address
- Financial Information such as bank account numbers
- Unique Identifiers such as user name, account number, password
We use this information to
- Fulfill your order
- Send you an order confirmation
- Send you product or service information
- Respond to customer service requests
- Administer your account
- Send you marketing communications
- Respond to your questions and concerns
- Contact you for the purposes of sales and customer service
- List you in our publicly accessible member directory. If you do not want to be listed in our directory contact us at CustomerService@thepros.com
Choice/Opt-Out
You may choose to stop receiving our newsletter, sales, or marketing emails or text messages by following the unsubscribe instructions included in these communications or you can contact us at CustomerService@thepros.com.
Information Obtained from Third Parties
If you choose to use our referral service to tell a friend about our website, we will ask you for your friend's name and email address. We will automatically send your friend a one-time email inviting him or her to visit the website. The Pros Weddings stores this information for the sole purpose of sending this one-time email and tracking the success of our referral program. Your friend may contact us at (800) 843-7767 to request that we remove this information from our database.
We do not sell or rent your personal information to third parties for promotional purposes.
Information Sharing
We may also disclose your personal information as required by law, such as to comply with a subpoena or other legal process, when we believe in good faith that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a government request. We may provide your personal information to companies that provide services to help us with our business activities such as shipping your order or offering customer service. These companies are authorized to use your personal information only as necessary to provide these services to us.
Cookies and Other Tracking Technologies
We use cookies, for example, to keep track of your preferences and profile information. Cookies are also used to collect general usage and volume statistical information that does not include personal information. We do link the information we store in cookies to any personal information you submit while on our site.
The Pros Weddings and its partners use cookies or similar technologies to analyze trends, administer the website, track users’ movements around the website, and to gather demographic information about our user base as a whole. You can control the use of cookies at the individual browser level, but if you choose to disable cookies, it may limit your use of certain features or functions on our website or service.
Like most websites, we automatically gather information from your computer such as your IP address, browser type, referring/exit pages, cookies, operating system, and other technical information. We use this information to analyze trends, to administer the site, to track users’ movements around the site and to gather demographic information about our user base as a whole.
Testimonials
We display personal testimonials of satisfied customers on our site in addition to other endorsements. With your consent we may post your testimonial along with your name. If you wish to update or delete your testimonial, you can contact us at CustomerService@thepros.com.
Security
The security of your personal information is important to us. We follow generally accepted industry standards to protect the personal information submitted to us, both during transmission and once we receive it. No method of transmission over the Internet, or method of electronic storage, is 100% secure, however. Therefore, we cannot guarantee its absolute security. If you have any questions about security on our website, you can contact us at CustomerService@thepros.com
We provide two means for you to make a purchase on our site. You can either use our order form or a third party payment option. If you use our shopping cart, the transmission of sensitive information collected on our order form is encrypted using secure socket layer technology (SSL). If you choose to use a third party payment option to pay for your order, its privacy statement and security practices will apply to your information. We encourage you to read that privacy statement before providing your information.
Correcting and Updating Your Personal Information
Upon request The Pros Weddings will provide you with information about whether we hold any of your personal information. To request this information please contact us at CustomerService@thepros.com.
To review, update or correct your personal information to ensure it is accurate, contact us at CustomerService@thepros.com.
We will respond to your request within a reasonable timeframe.
We will retain your information for as long as your account is active or as needed to provide you services. If you wish to cancel your account or request that we no longer use your information to provide you services contact us at CustomerService@thepros.com. We will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements
Contact Information
You can contact us by email or writing us at the address below:
Please address all mail correspondence to:
The Pros Weddings
1111 Street Rd
Suite 201
Southampton, PA 18966
